Website Privacy Notice
Version: 1.0
Last Updated: 1st March 2025
Introduction
SENsational Tutors Limited (“SENsational Tutors”, “we”, “us”, “our”) is a company registered in England and Wales, registration number 10749192, with our registered office at 8 Main Street, Bilton, Rugby, England, CV22 7NB. We are the Controller of the Personal Data we process, registered in the UK with the Information Commissioner’s Office (“ICO”), registration number ZB408001.
Our Data Protection Officer (“DPO”) is Evalian Limited, West Lodge, Leylands Business Park, Colden Common, Hants, SO21 1TH. Email: dpo@evalian.co.uk. Tel: 03330 500 111.
The purpose of this privacy notice is to explain what Personal Data we collect about you when you visit our website.
Please read this privacy notice carefully as it provides important information about how we handle your Personal Data and your rights. If you have any questions, contact us using the information in the ‘Contact us’ section below.
We update this privacy notice periodically in response to changes in laws, regulations, processing practices, or our products and services. When changes are made, we update the date at the top of this document. Please review this notice periodically for updates.
Personal Data We Collect
When you visit our website and subscribe to our newsletter, we collect:
- Your business or personal email address (depending on what you provide)
- Your phone number (optional)
If you download our booking/referral form, we collect:
- Name
- Email address
- Phone number
- Name of your child/young person
- Their gender
- Their age
- Their school, college, or academy attended and year group
- Your relationship to them
- Funding information
- Their area(s) of educational needs and requirements
- Their academic (attainment) level
- Their hobbies and interests
- Emergency point of contact
- Name of responsible adult
- Any additional Personal Data provided in free text boxes
You will also be asked to provide the following special categories of Personal Data:
- Diagnoses or possible diagnoses and needs of the child/young person
- Their behavioural/communication needs or triggers
- Details of current specialist support
- Details of previous tutoring support
Information About Our Use of Cookies
Our website uses cookies to enhance user experience. Cookies are small text files saved to your computer that track, save, and store information about your interactions and usage of our website, allowing a tailored experience. If you wish to deny cookies, adjust your web browser’s security settings to block cookies from our website and external vendors.
We can store cookies on your device if they are strictly necessary for site operation. For all other cookies, we need your consent. Learn more about cookies at https://www.allaboutcookies.org/.
Purposes for Which We Use Personal Data and the Legal Bases
| Purpose | Lawful Basis for Processing |
|---|---|
| Responding to correspondence from you | It is in our legitimate interest to respond to enquiries made via our website, social channels, or other means |
Sharing Your Data
It is unlikely we will share your Personal Data outside the UK. If necessary for providing our services, we will only share it with appropriate safeguards, such as an Adequacy Regulation (UK) or Adequacy Decision (EU), the UK International Data Transfer Agreement (IDTA), EU Standard Contractual Clauses (SCCs) with supplementary measures, or another approved transfer mechanism, to ensure protection to UK and EEA standards. We will conduct a Transfer Risk Assessment (UK) or Transfer Impact Assessment (EU) to address risks before transferring data.
How Long We Keep Your Data
We retain your Personal Data for as long as necessary to satisfy the purpose of collection and for a reasonable period thereafter. At the end of the retention period, your Personal Data will be securely deleted. Retention periods are detailed in our Personal Data Retention Policy, available upon request.
How We Protect Your Data
We implement appropriate technical and organizational measures to protect data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
Your Data Protection Rights
| Rights | Description |
|---|---|
| Right to be informed | You have the right to be informed about the collection and use of your Personal Data |
| Right of access | You have the right to receive a copy of your Personal Data and other supplementary information |
| Right to rectification | You have the right to have inaccurate Personal Data rectified or completed if incomplete |
| Right to erasure | You have the right to request erasure of your Personal Data in certain circumstances |
| Right to restrict processing | You have the right to request restriction or suppression of your Personal Data in certain circumstances, such as if the data is inaccurate, used unlawfully but you don’t want it deleted, no longer needed but kept for legal claims, or pending confirmation of an objection to processing |
| Right to data portability | You have the right to obtain and reuse your Personal Data in a machine-readable format for your own purposes across different services, in certain circumstances |
| Right to object | You have the right to object to the processing of your Personal Data in certain circumstances. You can object to processing based on legitimate interests or for direct marketing, including profiling for marketing purposes |
| Rights with respect to automated decision-making and profiling | You have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal or similarly significant effects |
| Right to withdraw consent | Where we use your Personal Data based on consent, you can withdraw consent at any time |
| Right to lodge a complaint | You have the right to raise a complaint about how we handle your Personal Data with a supervisory authority |
Exercising Your Data Protection Rights
You will not have to pay a fee to access your Personal Data or exercise other rights. However, we may charge a reasonable fee or refuse to comply if your request is clearly unfounded or excessive.
Contact Us
To exercise your data protection rights or if you have concerns or questions about how we handle Personal Data, contact us at dpo@sensationaltutors.co.uk.
Raising a Complaint with the UK Data Protection Supervisory Authority
If you believe you have exhausted all avenues for resolving data protection concerns with us, you may lodge a complaint with the ICO by calling their Helpline at 0303 123 1113 or by writing to:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Alternatively, contact them at https://ico.org.uk/make-a-complaint/.
