Welcome to SENsational Tutors Limited’s (“the Company”, “its”, “we”, “us”, “our”) website at, or
(collectively the “Site”). This Site is a platform which enables parents/guardians (each a
“Customer”) wishing to access tutoring services to find a tutor registered on the Site (each a
“Tutor”) and arrange tutoring sessions (each a “Tutor Session”) via the Site with the
Tutor. These terms of service (the “Terms”), together with any other documents, policies and
terms referred to herein, set out the terms of use under which you may use this Site.
Any reference to “you” in these Terms shall include any person that accesses or uses the Site
and the services we make available via the Site (the “Services”) on your behalf, whether as a
guest or a registered user.

Please read these Terms carefully before using this Site. By using our Site, you confirm that you
accept these Terms and agree to comply with them. your agreement to comply with and be
bound by these Terms is deemed to occur upon your first use of our Site and you will be required
to read and accept these terms when registering or signing up for an account or booking a Tutor
Session via our website, email, phone or in person. If you do not agree to these Terms, you must
not use our Site.

1. Other applicable Terms
These Terms incorporate our Privacy Policy & Cookie Notice, which also apply to your use of
the Site and which can be found at

Our Privacy Policy sets out the terms on which we collect, process, share and store any
personal data we collect from you, or that you provide to us. We will ask you to agree to our
Privacy Policy before using our Services and when we collect or you submit any personal data
to us. We will only use your personal data as set out in our Privacy Policy.

Our Cookie Policy sets out information about the cookies on our Site. We will ask you to agree
to our Cookie Policy when you enter our Site

As well as the Tutor Sessions, SENsational Tutors provides holiday camps and assessment
services which can also be booked via email, phone or in person. If you purchase these
services, separate Terms and Conditions will apply.

2. Information about us
Our Site is owned and operated by the Company (trading as Sensational Tutors), which is
registered in England and Wales under company number 10749192 and has its registered
office at Beechwood House, 2 Rounds Hill, Kenilworth, Warwickshire, CV8 1DU.

If you wish to contact us, please contact our Customer Services team on 020 3582
1136 or 07497 139794 or by email at

3. Changes to these Terms
We may revise these Terms at any time by amending this page. Please check this page from
time to time for any changes, as they are binding on you upon your first use of the Site after
the changes have been introduced. In the event of any conflict between the current version
of these Terms and any previous version(s), the provisions that are current and in effect will
prevail (unless it is expressly stated otherwise).

4. Changes to our Site
We may update our Site from time to time, and may change the content and Services at any
time. However, please note that any of the content on our Site may be out of date at any
given time, and we are under no obligation to update it. We do not guarantee that our Site,
or any content on it, will be free from errors or omissions.

5. Accessing our Site
We do not guarantee that our Services, our Site, or any content on it, will always be
available or be uninterrupted. Access to our Site is permitted on an “as is” temporary basis.
We may suspend, withdraw, discontinue or change all or any part of our Site or Services
without notice. We will not be liable to you if for any reason our Site is unavailable at any
time or for any period.

You are responsible for making all arrangements necessary for you to have access to our

You are also responsible for ensuring that all persons who access our Site through your
internet connection are aware of these Terms and other applicable terms and conditions,
and that they comply with them.

Our Site is directed to people residing in the United Kingdom. We do not represent that the
content available on or through our Site is appropriate or available in other locations. We
may limit the availability of our Site or any service or product described on our Site to any
person or geographic area at any time. If you choose to access our Site from outside the
United Kingdom, you do so at your own risk.

6. Registration
You must be at least 18 years old to use our Site as a Customer or a Tutor. Any registration by,
use of, or access to our Site by users under the age of 18 is unauthorised and is in breach of
these Terms. In using our Site, you represent and warrant that you are at least 18 years old.
If you choose, or you are provided with, a user identification code, password or any other
piece of information as part of our security procedures, you must treat such information as
confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by
you or allocated by us, at any time, if in our reasonable opinion you have failed to comply
with any of the provisions of these Terms.

If you know or suspect that anyone other than you knows your user identification code or
password, you must promptly notify us at You will be
responsible and liable for any actions of any person logging into the Site using your
username and password. We will not be liable for any unauthorised use of your account.

7. Using the Platform
A Customer can use the Site to search for a selection of self-employed Tutors matching their
location and experience requirements. All Tutors have a number of years experience. We
verify each Tutor’s skills, experience, DBS checks and references before publishing their
profile on our Site.

A Customer can view more information about a Tutor with whom they would like to book a
Tutor Session by viewing a tutor’s profile page (either directly or as a result of a suggested
match by SENsational Tutors Limited). If a Customer wishes to engage a Tutor, they may
submit a booking request via that Tutor’s profile page and the Customer and the Tutor are
free to liaise via the Site’s messaging facility to discuss and agree the requirements the Tutor
Sessions, by email messaging with tutors copying in Sensational tutors or by phone.

8. Tutor Session Contract
When a Tutor accepts a booking, by email messaging with tutors copying Sensational tutors
or by confirming on the website, a contract for a Tutor Session is formed between the
Customer and Tutor (“Tutoring Contract”). Each Tutoring Contract will incorporate the
provisions of section 9 of these Terms and any other terms agreed between the parties via
the Site in respect of the Tutor Sessions (including but not limited to fees, dates, timings,
location, duration, any minimum number of Tutor Sessions which must be booked,
attendance, punctuality, subject matter to be covered, provision of materials, preparation
for Tutor Sessions, homework assignments, parent/guardian involvement and any rules
which apply on the premises where the Tutor Sessions will take place). Subject to
compliance with the Tutoring Contract, Tutors must use their own teaching equipment and
may provide their teaching services from such locations as are appropriate and agreed with
the Customer and use their own initiative as to the way in which the tutoring services are
delivered. Customers acknowledge that Tutors are responsible for managing their own
schedules and we make no guarantees that Tutors will be available for a requested booking
or not subsequently cancel a confirmed appointment.

Please note that our role is limited to providing the Site and we are neither a party to any
Tutoring Contract nor the employer of any Tutor. Customers and Tutors are responsible for
satisfying themselves as to the terms of any Tutoring Contract offered or accepted and as to
the suitability of any Tutor’s compatibility with any teaching requirements. We are simply an
intermediary and have no control over and take no responsibility for the teaching provided
by the Tutors on our Site. Users acknowledge and agree that they have no right to hold or
attempt to hold us liable for a Customer’s or Tutor’s actions, inactions, errors, delays,
failures or omissions.

Tutor Sessions must be booked for a minimum of 1.5 hours.

Tutor Sessions can only be cancelled by online notification in advance through the Site, or by
email to the Tutor copying in

If you are a Tutor
To register as a Tutor you must provide us with your current Disclosure and Barring Service
(“DBS”) certificate and any other information or documents we may reasonably request to
verify you, your teaching credentials and eligibility. We may undertake appropriate
background as Complete Background Screening (CBS) and qualifications checks . The
information you provide must be true, accurate, current and complete. If any of the
information provided to us by Tutors is misleading, incomplete or inaccurate then we
reserve the right to close the Tutor’s account and disable their profile on the Site with
immediate effect and without liability. Before being able to register, Tutors will also be
required to attend an interview and we may determine in our sole discretion whether the
Tutor meets the requisite standards. Tutors must also agree to the terms and conditions of
our third party payment service provider “PSP” before using our Services, which can be
found at

Tutors shall ensure that their profile displays accurate details regarding the fees charged for
Tutor Sessions (inclusive of any VAT charged) and shall otherwise comply with the provisions
set out in sections 17 and 18 of these Terms. Tutors shall use best endeavours to respond to
messages from Customers or potential Customers via our messaging service on the Site or
by email messaging copying in Sensational tutors within one (1) Business day and shall
provide Tutor Sessions with all due care and skill and in compliance with these Terms and all
applicable statutory and regulatory requirements and standards of best practice.

Tutors will be fully responsible for paying any and all tax including any national insurance
contributions arising from carrying out any Tutor Sessions. If SENsational Tutors Ltd has to
pay any such tax or national insurance contributions, the Tutor will reimburse us in full, any
money that we have to pay, and any fine or other punishment imposed on us because the
tax or national insurance contributions were not paid by the Tutor.

If you are a Customer
To request and book a Tutor Session you must register as a Customer and provide your valid
debit or credit card details which will be used to take payment for your Tutor Sessions. You
may also be required to confirm your acceptance of the terms and conditions of our PSP by
clicking a tick-box acceptance when the PSP is available.

Whilst we interview Tutors and check that they have a current Disclosure and Barring
Service certificate prior to accepting their application to register on this Site, we do not
guarantee that a Tutor will meet your requirements or expectations. We only verify Tutors
as far as we are reasonably able to by undertaking appropriate checks.

If at any stage you have concerns about the competence, qualifications, suitability or
performance of any Tutor please contact us immediately at and we will take reasonable steps to investigate.
Where a Tutor Session takes place at the Tutor’s premises, the student must either be
accompanied by the Customer or some other responsible adult nominated by the Customer,
or the Customer must be contactable by the Tutor by mobile phone for the duration of each
Tutor Session. Where a Tutor Session takes place at the Customer’s premises, the Customer
or another responsible adult must be on the premises throughout the Tutor Session.

The Customer must inform the Tutor before the student attends any Tutor Session of any
medical or other condition affecting the student which might be or become relevant in
relation to that Tutor Session.

9. Fees and Payment
No fees are payable in order to register on the Platform as a Tutor or Customer.
We provide an illustrative guide to the pricing of Tutor Sessions based on the Tutors’ training
and experience in order to help Customers to match their requirements. However Tutors
remain free to determine their hourly rate. This rate will be specified in the Tutor’s profile.
Any expenses incurred by the Tutor in the provision of a Tutor Session, including but not
limited to travel expenses, hotel costs and subsistence will be reimbursed by the Customer
directly to the Tutor unless expressly agreed otherwise between the Tutor and the

In consideration for the provision of its Services, SENsational Tutors Limited charges the Tutors
a commission equal to 25% of the total Fee (including any VAT if applicable) paid by the
Customer for each Tutor Session arranged/booked via our Site (“Commission”). Tutors will be
notified of any changes to the Commission from time to time and any such changes shall only
apply to future Tutor Sessions and shall not apply to any Tutor Sessions previously booked
and paid for). You agree to provide us with any information we may request from time to time
about the number, length and fees for Tutor Sessions provided.

Any payments to Tutors for Tutor Sessions (“Fee(s)”) must be made at the time of making the
(i) via our third party PSP in accordance with the terms and conditions set out here which may vary from time to
time and in accordance with the any additional terms included as part of the Tutoring
Contract. All prices must include VAT. The PSP will charge a percentage (variable from time to
time) of the Fee for each Tutor Session. The PSP will collect payment of the Fee on the date
upon which the Tutor Session takes place using the payment card details provided when the
Customer booked the Tutor Session and the Commission will be automatically deducted from
Fees paid to Tutors by Customers via our PSP; or
(ii) when our third party PSP is unavailable by bank transfer once an invoice have been sent
by email by SENsational Tutors Limited on behalf of tutors for 100% of the fees. An invoice
will be issued to the tutors for the Commission and the payment to SENsational Tutors Ltd.
from the tutors should be made within 24 hours of any payments made to the tutors from the

In the event that Fees are not paid on time, the Customer may be charged interest on the
overdue sum at the rate of 4% per annum above the base rate of the Bank of England from
time to time. Such interest shall accrue on a daily basis from the due date until payment is
made in full to the Tutor of the overdue sum, whether before or after judgment. The Customer
shall pay the interest due together with the overdue sum.

In the event that a booked Tutor Session is cancelled by the Customer with less than 48 hours
notice, or if the student fails to attend a Tutor Session, full payment for that Tutor Session
shall still be due and paid. In the event that a booked Tutor Session is cancelled by the Tutor,
the Tutor will either refund to the Customer in full the payment made to for that Tutor Session
(unless the Customer and Tutor agree to make a substitute future booking, in which case the
Fee for the missed Tutor Session will be applied to the rebooked Tutor Sessions.

If the Customer is a consumer within the EU (meaning the parent/guardian of a student who
receives services from a Tutor comprising one or more Tutor Sessions for the individual
student’s personal use and for purposes wholly or mainly outside the purposes of any
business), the Customer may for any reason cancel a booked Tutor Session during the 14 day
period after it has been accepted and the Tutor will refund the payment(s) to the Customer
within 14 days of receiving the notice of cancellation. However, if the booking includes any
Tutor Session on a date which is before the end of that 14 day period (and the Customer has
expressly requested the Tutor to provide any such Tutor Session in that 14 day period and the
Tutor does so), the Customer may not cancel that requested Tutor Session and the Customer
must pay for it in accordance with this section 9. If a Customer requests that a booking be
cancelled in this way, they must confirm this clearly in writing (including via the messaging
facility on the Site) any way convenient to You.

10. Bypassing SENsational Tutors Limited
All communications between Customers and Tutors must take place via the Site and all
payments for Tutor Sessions must be made via our PSP. Users agree to immediately notify us
of any offer or suggestion to circumvent the site in breach of this section. Where we suspect
or have knowledge that a user has engaged or is engaging in such circumvention techniques,
we may take such action as we deem appropriate, including but not limited to immediate
account deactivation and/or account/profile deletion including all the information on it.

Neither Customers nor Tutors shall, during their registration on the Site or for a period of 6
months after its termination or expiry, employ, contract the services of, or solicit or enter into
any business transactions or agreements with any person who is or was engaged by or
introduced to them via the Site with a view to or having entered into a Tutoring Contract.

Tutors agree to pay SENsational Tutors Limited on demand any Commission we would have
been duly entitled to receive had such payments been made via our PSP and shall indemnify
us for any losses, costs or expenses suffered or incurred in connection with recovering the

11. Intellectual Property Rights and Use of Material on our Site
We are the owner or the licensee of all intellectual property rights on our Site, and in the
material published on it. Those works are protected by copyright laws and treaties around
the world. All such rights are reserved and, subject to the below, you may not reproduce,
copy, distribute, sell, sub-licence, store, or in any other manner re-use content from our Site
unless given express written permission to do so by us.

You may print off one copy and may download extracts of any page(s) from our Site for your
personal use. You may draw the attention of others within your organisation to content
posted on our Site.

You must not modify the paper or digital copies of any materials you have printed off or
downloaded in any way, and you must not use any illustrations, photographs, video or audio
sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our Site
must always be acknowledged.

You must not use any part of the content on our Site for commercial purposes without
obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our Site in breach of these Terms, your right to
use our Site will cease immediately and you must, at our option, return or destroy any
copies of the materials you have made. You agree that you will not use our intellectual
property rights in any way other than allowed under these Terms and any infringement by
you thereof will be a material breach of these Terms.

12. No reliance on Information
The content on our Site is provided for general information only. It is not intended to
amount to advice on which you should rely. It is your responsibility to ensure that any
Services or information available through the Site (either directly or indirectly) meet your
specific requirements. You use the Site solely at your own risk.

Although we make reasonable efforts to update the information on our Site, we make no
representations, warranties or guarantees, whether express or implied, that the content on
our Site is accurate, complete or up-to-date, nor do we endorse or give any warranties
regarding the reliability or accuracy of any of the advice given on the Site, or of any specific
techniques or approaches recommended or employed by the Tutors.

13. Limitation of our Liability
Nothing in these Terms excludes or limits our liability for death or personal injury arising
from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that
cannot be excluded or limited by English law.

Insofar as is permitted by law, we make no representation, warranty, or guarantee that our
Services will meet your requirements or expectations, that they will be fit for a particular
purpose, that success or any other specific results may be achieved (including passing any
examination) as a result of a student taking part in any Tutor Sessions, or that they will be
error-free, timely, reliable, secure or virus-free. They are provided solely in order to facilitate
the matching and management of administration between Tutors and Customers. We are
not a party to any transactions or other relationships between Tutors and Customers, or to
any dispute between those parties. Any claims must be made directly against the party
concerned and Tutors shall be responsible for any problems arising as a result of the
provision of their tutor services and shall put these problems right at their own cost. The
Tutor is not our employee or agent and, save where expressly provided for in these Terms, a
Tutor or Customer has no power or authority to alter or waive any of these Terms, or to bind
or commit us in any way. While we aim to interview all Tutors before they are permitted to
advertise on the Site, we are not responsible for the actions of Tutors and cannot vouch for
the quality of the service provided by the Tutors. Customers and Tutors should consider
taking out insurance cover in respect of losses incurred by either party as a result of the
hosting or delivery of a Tutor Session. We will have no liability for any loss or injury
sustained by a Customer, Tutor or student due to the premises at which the Tutor Session is
delivered not being safe or suitable or otherwise.

To the fullest extent permissible by law, we accept no liability to any user for any loss or
damage, whether foreseeable or otherwise, in contract, tort (including negligence), for
breach of statutory duty, or otherwise, arising out of or in connection with the use of (or
inability to use) our Site and Services or the use of or reliance upon our Services or any
content included on our Site or in any Tutoring Contract. To the fullest extent permitted by
law, we exclude all conditions, warranties, representations or other terms which may apply
to our Services, Site or any content on it, whether express or implied, including any
guarantee that our Site will meet your requirements.

We will not be liable to any user for any loss or damage, whether in contract, tort (including
negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in
connection with:
● use of, or inability to use, our Site;
● use of or reliance on our Services or any content displayed on our Site;
● loss of profits, sales, business, or revenue
● business interruption;
● loss of anticipated savings;
● loss of business opportunity, goodwill or reputation; or
● any indirect or consequential loss or damage.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service
attack, or other technologically harmful material that may infect your computer equipment,
computer programs, data or other proprietary material due to your use of our Site or to your
downloading of any content on it, or on any website linked to it. We accept no responsibility
or liability arising out of any disruption or non-availability of our Site resulting from external
causes including, but not limited to, ISP equipment failure, host equipment failure,
communications network failure, natural events or acts of war.

We assume no responsibility for the content of websites linked on our Site. Unless expressly
stated, these websites are not under our control. Such links should not be interpreted as
endorsement by us of those linked websites. We will not be liable for any loss or damage that
may arise from your use of them.

14. your content
content that you post using our Services is your content, and includes (but is not limited to)
anything you post on our Site such as articles, blogs, usernames, profile pictures, photos,
descriptions, reviews, testimonials video, comments, audio files or videos, resource
information, planning and assessment information, educational and behavioural
strategies(“your content”). We do not make any claim to your content. your content must
comply with the content Standards in paragraph 18 below.

We reserve the right (but have no obligation) to screen, approve (or reject), edit and/or
remove any of your content at any time.

A. Responsibility for your content. You understand that you are solely responsible for
your content. You warrant that you have all necessary rights to your content and that you
are not infringing or violating any third party’s rights by posting it or uploading it to the Site.
You agree to indemnify us for any loss or damage suffered by us as a result of your breach of
that warranty. This means you will be responsible for any loss or damage we suffer as a
result of your breach of warranty.

B. Permission to Use your content. By posting, submitting, uploading or transmitting
your content on or via our Site, you grant us a licence to use it (as further described in
section C below). We don’t claim any ownership to your content, but we have your
permission to use it to help us function and grow. That way, we won’t infringe any rights you
have in your content and we can help promote your content and use it to deliver our

C. Rights You Grant to us. By posting your content on the Site, you grant us a nonexclusive,
worldwide, royalty-free, irrevocable, fully transferable, sub-licensable, perpetual
licence to use, display, edit, modify, reproduce, distribute, store, and prepare derivative works
of your content to operate and promote the Site, in any formats and through any channels,
including across any third-party website or advertising medium. your content will be
considered non-confidential and nonproprietary and we have the right to use, copy, distribute
and disclose it to third parties.

D. Reporting Unauthorized content. We take intellectual property rights very seriously,
and are committed to following appropriate legal procedures to remove infringing content
from our Site. If content that you own or have rights to (including your content) has been
posted to the Site without your permission and you want it removed, please contact us at If your content infringes another person’s intellectual
property, we will remove it if we receive proper notice. If any third party claims that any
material posted or uploaded by you to the Site violates their intellectual property rights, or
their right to privacy, we have the right to disclose your identity to them. We’ll notify you if
that happens and you agree to indemnify us for any loss we suffer as a result of such

E. Inappropriate, False or Misleading content. This should be common sense, but there
are certain types of content we don’t want posted via the Site (for legal reasons or otherwise).
You agree that you will not post any content that is abusive, threatening, defamatory,
obscene, vulgar or otherwise offensive or in violation of our Terms (including the content
Standards set out in paragraph 18 below). You also agree not to post any content that is false
and misleading or uses the Site in a manner that is fraudulent or deceptive. We will not be
responsible, or liable to any third party, for your content or the accuracy of any materials
posted by you or any other user of the Site.

As a Tutor your personal profile is strictly restricted to professional background and

Some of the Site is supported by advertising revenue and may display advertisements and
promotions, and you hereby agree that we may place such advertising and promotions on the
Site or on, about, or in conjunction with your content without any payment being or becoming
due to you. We are not responsible for the content of any advertising on the Site including,
but not limited to, any errors, inaccuracies, or omissions therein.

Users agree to keep in strict confidence and not disclose to any third parties any information
or documents of a sensitive or confidential nature which they obtain about other users as a
result of the arrangements contemplated or entered into between them, or in the course of
using the Site.

If you submit content to be published on our Site, you confirm that you are the current
copyright owner of any material submitted and agree to public publishing of your name as
author of the material.

15. Viruses
We do not guarantee that our Site will be secure or free from bugs or viruses. You are
responsible for configuring your information technology, computer programmes and
platform in order to access our Site. You should use your own virus protection software.
You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs
or other material which is malicious or technologically harmful. You must not attempt to
gain unauthorised access to our Site, the server on which our Site is stored or any server,
computer or database connected to our Site. You must not attack our Site via a denial-ofservice
attack or a distributed denial-of service attack. A breach of this provision is a criminal
offence under the Computer Misuse Act 1990. We will report any such breach to the
relevant law enforcement authorities and we will cooperate with those authorities by
disclosing your identity to them. In the event of such a breach, your right to use our Site will
cease immediately.

16. Linking to our Site
You may link to our home page, provided you do so in a way that is fair and legal and does
not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or
endorsement on our part where none exists.

You must not establish a link to our Site in any website that is not owned by you.

Our Site must not be framed on any other Site, nor may you create a link to any part of our
Site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website to which you are linking must comply in all respects with the content Standards
paragraph set out below (content Standards).

If you wish to make any use of content on our Site other than that set out above, please
contact us at

17. Prohibited uses
You may use our Site only for lawful purposes. You may not use our Site:
● In any way that breaches any applicable local, national or international law or
● In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose
or effect.
● For the purpose of harming or attempting to harm minors in any way.
● To send, knowingly receive, upload, download, use or reuse any material which does
not comply with our content standards described in the next paragraph (content
● To transmit, or procure the sending of, any unsolicited or unauthorised advertising
or promotional material or any other form of similar solicitation (spam).
● To knowingly transmit any data, send or upload any material that contains viruses,
Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other
harmful programs or similar computer code designed to adversely affect the
operation of any computer software or hardware.

You also agree:
● Not to reproduce, duplicate, copy or resell any part of our Site in contravention of
these Terms.
● Not to access without authority, interfere with, damage or disrupt:
o any part of our Site;
o any equipment or network on which our Site is stored;
o any software used in the provision of our Site; or
o any equipment or network or software owned or used by any third party.

18. content standards
These content standards apply to any and all material which you upload or contribute to our
Site (contributions), and to any interactive services associated with it. You must comply with
the spirit and the letter of the following standards. The standards apply to each part of any
contribution as well as to its whole.

Contributions must:
● Be accurate (where they state facts).
● Be genuinely held (where they state opinions).
● Comply with applicable law in the UK and in any country from which they are

Contributions must not:
● Contain any material which is defamatory of any person.
● Contain any material which is obscene, offensive, hateful or inflammatory.
● Promote sexually explicit material.
● Promote violence.
● Promote discrimination based on race, sex, religion, nationality, disability, sexual
orientation or age.
● Infringe any copyright, database right or trademark of any other person.
● Be likely to deceive any person.
● Be made in breach of any legal duty owed to a third party, such as a contractual duty
or a duty of confidence.
● Promote any illegal activity.
● Be threatening, abuse or invade another’s privacy, or cause annoyance,
inconvenience or needless anxiety.
● Be likely to harass, upset, embarrass, alarm or annoy any other person.
● Be used to impersonate any person, or to misrepresent your identity or affiliation
with any person.
● Give the impression that they emanate from us, if this is not the case.
● Advocate, promote or assist any unlawful act such as (by way of example only)
copyright infringement or computer misuse.
We are not responsible for the content or accuracy of, or for any opinions, views, or values
expressed in any comments or other content posted by users. Any such opinions, views, or
values are those of the relevant user and do not reflect our opinions, views, or values in any

19. Suspension and termination
We will determine, in our discretion, whether there has been a breach of these
Terms. When a breach has occurred, we may take such action as we deem appropriate,
including any of the following actions:

● Immediate, temporary or permanent withdrawal of your right to use our Site
(including suspension or termination of your account and/or profile)
● Immediate, temporary or permanent removal of any posting or material uploaded
by you to our Site.
● Issue of a warning to you.
● Legal proceedings against you for reimbursement of all costs on an indemnity basis
(including, but not limited to, reasonable administrative and legal costs) resulting
from the breach.
● Further legal action against you.
● Disclosure of such information to law enforcement authorities as we reasonably feel
is necessary.

We exclude liability for actions taken in response to breaches of these Terms. The responses
described in this policy are not limited, and we may take any other action we reasonably
deem appropriate.

You agree to fully reimburse us for all losses (including loss of profit, revenue, goodwill or
reputation), costs and expenses arising out of any breach of these Terms by you, or any
other act or omission by you in using the Site or by any other person accessing the Site using
your personal information with your authority that results in any legal responsibility on our
part to any third party.

If your account is terminated or deactivated (by you or by us), your photos and all other data
uploaded and pertaining to your account/profile (including your content) will no longer be
accessible through your account, but those materials and data may persist and appear
within the Site (for example if your content has been re-shared by other users).

We encourage you to maintain your own backup of your content. We are not a backup
service and you agree that you will not rely on the Site for the purposes of backup or storage
of your content. Whilst we will take all reasonable steps to keep your content secure, we do
not guarantee that others will not gain access to your information or that your content will
be stored safely. You acknowledge that the Internet may be subject to breaches of security
and that the submission of content or other information may not be secure.

You may close your account at any time online or by emailing provided that Tutors carry out any outstanding Tutor
Sessions and Customer pay for the same. Closing your account will also remove access to
any areas of the site requiring an account for access.

20. Miscellaneous
Clause headings are inserted for convenience only and shall not affect the interpretation of
these Terms. We will not lose our rights under these Terms by reason of any delay by us in
enforcing those rights.

If any provision of these Terms shall be deemed unlawful, void, or for any reason unenforceable,
then that provision shall be deemed severable from these Terms and shall not affect the validity
and enforceability of any remaining provisions.

These Terms, and all incorporated documents referred to herein, constitutes the entire
agreement as to your use of and our provision of the Site and the Services and supersedes and
extinguishes all previous agreements, promises, assurances, warranties, representations and
understandings between us, whether written or oral.

You acknowledge that, in entering into this agreement, you do not rely on, and shall have no
remedies in respect of, any statement, representation, assurance or warranty (whether made
innocently or negligently) that is not set out in these Terms or any incorporated documents
referred to herein.

21. Applicable law
These Terms will be interpreted, construed and enforced in all respects in accordance with
the laws of England and Wales, and you irrevocably submit to the exclusive jurisdiction of
the Courts of England and Wales, except that if you are a resident of Northern Ireland you
may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may
also bring proceedings in Scotland.

22. Contact us
To contact us, please contact our Customer Services team on 020 3582 1136 or 07497
139794 or by email at
Thank you for visiting our Site.