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Candidate Terms & Conditions


Acceptance of Terms and Conditions

You will be deemed to have accepted and agreed to these Terms and Conditions when the first of any one of the following events occurs:

  1. you visit our website and apply to be a tutor to provide Tutoring Services;
  2. you create an account via our website;
  3. you send us any information about yourself;
  4. we provide any of our tutoring work introductory services to

These Terms and Conditions shall apply to the provision of our services as an Employment Agency to you.

1. Definitions and Interpretation

  • In this Agreement the following expressions will, unless the context otherwise requires, have the meanings set opposite them:


Agreement this Agreement including the terms and conditions, Schedules set out herein and other documents that are incorporated in this Agreement by reference;
Assignment any Tutoring Service performed by you for a Client and/or a Student, following the receipt of any Introduction Email or any other communication from us to you, whether in writing or orally, or directly through our website, the contact page or via any other means for a particular assignment;


Assignment Information the meaning set out in Clause 3.5;
Introduction Email written details of any particular Assignment from a client to a tutor in the form as set out in Schedule 2;
Business Day a day, other than a Saturday or a Sunday, Christmas Day or Good Friday, or a day which is a bank holiday under or by virtue of the Banking and Financial Dealings Act 1971 in that part of Great Britain;
Client any person, firm, partnership, company, local authority, school, educational institution or other party who has requested us to provide an introduction to a tutor for the provision of Tutoring Services to a Student;
Conduct Regulations the Conduct of Employment Agencies and Employment Businesses Regulations 2003;
Introduce the provision by us to a Client of any information in any format concerning you and/or your ability to deliver Tutoring Services, including any approach made directly to you by a client as a result of our website or our promotional material, and “Introduced” and “Introduction” will be construed accordingly;




Candidate Fee a fee payable by the Client to us as set out in Clause 4;
Relevant Agreement an agreement (whether written or oral) for the supply of Tutoring Services made between you and a Client Introduced by us, including any agreement to provide any initial tutoring sessions to a Student whether such sessions are regarded as trial or introductory sessions, and whether paid for or free of charge;
Student any person to whom Tutoring Services are to be delivered or are delivered by you;
Tutor How to Work Manual the written manual of instructions and guidance provided by us to you in accordance with sub- clause 3.4. as the same may be amended by us from time to time, which is incorporated into and forms part of this Agreement;
Tutoring Service the provision of any of the services described and/or explained in Schedule 1;
Vulnerable Person the meaning set out in Regulation 2 of the Conduct Regulations;
we/us/our Sensational Tutors Ltd a company registered in the United Kingdom under number 10749192, whose registered office is at 8 Main Street, Bilton, Rugby, Warwickshire CV22 7NB;
you/your any person being an individual who is a work seeker using our Services for the purposes of finding an employment position;


In this Agreement:

  • words and expressions defined in the Companies Act 2006, unless the context otherwise requires, have the same meanings when used in this Agreement;
  • any reference to this Agreement or to any other document include any permitted variation or amendment to this Agreement or such other document;
  • the use of the singular includes the plural and vice versa and words denoting any gender will include a reference to each other gender;
  • any reference to a Clause or Schedule is, except where expressly stated to the contrary, reference to the relevant Clause of or Schedule to this Agreement;
  • Clauses and Schedule headings and the use of bold type are included for ease of reference only and will not affect the construction or interpretation of any provision of this Agreement;
  • any reference to any statute, statutory instrument, order, Regulation or other similar instrument (including any EU order, Regulation or instrument) will be construed as including references to any statutory modification, consideration or re-enactment of that provision (whether before or after the date of this Agreement) for the time being in force including all instruments, orders or Regulations then in force and made under or deriving validity from it;
  • any phrase introduced by the terms ‘include’, ‘including’, ‘in particular’ or any similar expression will be construed as illustrative and will not limit the sense of the words preceding those terms;
  • the Schedules are incorporated into and form part of this Agreement;
  • A reference to writing or written includes fax and

2. Agreement

  • These terms and conditions set out the entire agreement between us and you for the supply of our services to you to help you to connect with a Client to whom you can provide Tutoring
  • Any and all business entered into by us with you is subject to the terms and conditions in this Agreement and in the event of any conflict with any other terms and conditions these terms shall prevail unless agreed otherwise in writing by a director of the
  • You shall be deemed to have accepted and agreed to be bound by this Agreement upon your submission of any information or data to us.
  • Accordingly, a contract on these terms and conditions shall be deemed to come into existence between us and you upon submission by you to us of any information or
  • For the avoidance of any doubt you agree and confirm that:
  • this Agreement constitutes a contract for services pursuant to which the Agency will perform the services for you, and is not a contract of employment or a contract of service between us and you or between you and any Client;
  • our fees for providing our services in respect of your Tutoring Services are paid by our Client and we do not charge any fee or commission to you for our work-finding services, whether before or after you have accepted an Assignment; and
  • you will be providing your Tutoring Services to a Client to whom you are Introduced by us as self-employed independent contractor, whether acting in your personal capacity or through a company, under a contract for services with that Client and that you are not and will not be employed by either us or by a Client under a contract of service.

3. Our Services

  • We will try to obtain suitable Assignments for you and/or facilitate suitable Assignments for you through our website or otherwise.
  • We are not obliged to offer you any Assignment and you are not obliged to accept any offer of an Assignment that we make to you.
  • You acknowledge the nature of temporary Tutoring Services work means that there are likely to be periods when no suitable work is available.
  • Your suitability for any potential Assignment will be determined by us and we will not be liable to you if we fail to offer you any Assignment.
  • Notwithstanding that it is your responsibility to obtain and confirm all relevant information with the Client, except as provided in Clauses 6 to 3.9, we will, at the same time as an Assignment is offered to you, aim to provide you with the following information (the ‘Assignment Information’) and the other information set out in the Introduction Email:
    • the identity of the Client and, if applicable, the nature of its business;
    • the date the Assignment is expected to start and if there is an expected duration or likely duration;
    • the details of the position which the Client seeks to fill, including:
      • the particular type of Tutoring Service you would be required to perform;
      • the location at which you would be required to deliver the Tutoring Service;
      • the days and hours during which you would be required to or ideally be available to deliver the Tutoring Service;
      • any known health and safety risks and if applicable, any steps taken by the hirer to control or remove these risks;
      • the experience, training, qualifications and any authorisation which the Client considers are necessary, or which are required by law, or by any professional body, for you to possess in order to work in the Assignment;
      • any expenses payable by, or to, you;
      • any rates of remuneration and any other benefits including expenses if applicable which the Client has indicated they are willing to pay to you;
      • intervals of pay including separate payment for an initial session, otherwise on a monthly
    • where applicable, the length of notice which you will be required to give, and entitled to receive, to terminate your Tutoring Services with the Client; and
    • an electronic or hard copy of the Tutor How to Work Manual, if the same has not already been supplied to you by us.
  • We may offer you any Assignment orally over the telephone and/or via email and/or via our website (including via any third-party application that we use to administer our agency business). Where we do so, and the Assignment Information is not given to you in paper or electronic form at the time the Assignment is offered, we will confirm the Assignment Information to you in writing or electronically as soon as possible.
  • The requirements of Clause 3.6 will not apply where you are being Introduced to the Client to work in the same position as one in which you have previously been supplied within the previous twenty Business Days and in relation to which the Assignment Information (with the exception of the date the Assignment is to start and its duration, or likely duration) is the same as that already given to you.
  • The requirements of Clause 6 will not apply where a Client makes direct connect with you through our website, and you shall be responsible for obtaining all relevant details in respect of the Assignment.
  • We shall disclose (verbally or in writing) to each Client that we have no actual or implied authority or ability to negotiate, agree or vary the terms on which you provide Tutoring Services or that we are entering into any form of contract with a Client for and on your
  • You may provide content and material to us for the purpose of enhancing your profile, website, newsletter and social media channels, for example blogs, articles, photographs or other relevant media, but you shall ensure that all and any such content is accurate, up to date and not misleading as required by sub-Clause 7. We reserve the right to approve and amend your profiles to correct grammatical errors, formatting and structure, or other errors, or add additional material or cross- referencing material to the content of the profile.
  • We may request contacts, Clients, Students, professionals or other individuals to provide reviews and/or testimonials concerning you which may be published on your profiles, social media platforms, Google, Trustpilot or other platforms. We reserve the right to make minor amendments and approve any such amended reviews and testimonials prior to publication on our website subject to obtaining any relevant consent from the party giving the We may use the reviews and testimonials for marketing purposes on our website, on our social media platforms and in any other manner we see fit.
  • We will only make available to a Client the information that you provide to us under and in accordance with this Agreement.
  • Third Party Work
    • For the avoidance of doubt:
      • you will be able to accept work offered to you by other agencies and to perform your Tutoring Services for clients who are not introduced to you by us;
      • you do not have to advise us of the identity of anyone for whom you may be or will be providing your Tutoring Services.

5. Your obligations

  • We cannot make any Introductions or offer you any Assignment until you have provided us with:
    • Adequate confirmation of your identity in accordance with our requirements;
    • such information as we may reasonably require from you by whatever means to enable us to confirm that you have the experience, skills, training, qualifications and any authorisations that the Client considers are necessary, or which are required by law or by any professional body, to work in the position which the Client seeks to fill;
    • a valid HMRC UTR Number for yourself;
    • a valid enhanced DBS check, both in paper form (copies of both front and back) and access to the update service, if We in our absolute discretion may reject any such check and require a new one to be carried out. You must disclose any criminal convictions or cautions you have received to us and you give us authority to disclose such information to the Client and provide the Client with a copy of the enhanced DBS check;
    • a copy of your HMRC employment status check required to be carried out under sub-Clause 7;
    • Contact details (including names and email addresses), from at least 3 referees at our discretion;
    • a copy of a Safeguarding Certificate from the last 6 months, certificate accepted at Our discretion;
    • a copy of your insurance policy (see clause 4)
    • Any further information, documentation or details that we consider to be required from time to
  • You are not obliged to accept any Assignment we offer to If you do accept an Assignment, you must:
  • immediately notify us in writing that you and the Client have entered into a Relevant Agreement, such notice to be given to us no later than one Business Day after the Relevant Agreement has been made;
  • at the time you give us notice under sub-Clause 2.1, advise us of the following:
    • the rate of pay that has been agreed under the Relevant Agreement for your Tutoring Services and where possible the total expected gross fees due to be earned by you and paid to you by the Client under the Relevant Agreement;
    • details of the dates and the hours for the Tutoring Services to be provided by you including for the initial session/s and for the remainder of the period that it has been agreed you will provide such services to the Client;
    • any other details that we may request from you in relation to a Relevant Agreement to enable us to provide our services to the Client or to you; and
  • co-operate with the Client’s reasonable instructions and accept the control, direction and supervision of the Client;
  • observe all relevant rules and regulations of the Client, including those relating to hours of work and equal opportunities and/or non-harassment, of which you are informed or of which you should be reasonably aware;
  • co-operate with us in the completion and renewal of all mandatory checks, including those in relation to your rights to work in the United Kingdom;
  • comply with any written or other instructions that we provide to you for the purposes of administering our employment agency and delivering the services we provide to you, including in respect of your use of any third-party application connected to our website;
  • where the Assignment involves working with any Vulnerable Person, provide us with copies of any relevant qualifications or authorisations, including an up-to-date certificate from the Disclosure and Barring Service and two references provided by persons who are not related to you;
  • where the Assignment involves work for which any qualification or authorisation is required by law, or any professional body, provide us with copies of each such relevant qualification or authorisation;
  • take all reasonable steps to safeguard your own health and safety and that of any other person who may be present or affected by your acts and omissions on the Assignment and comply with the health and safety policies of the Client;
  • not engage in any conduct detrimental to the interests of us or the Client; and
  • comply with all relevant legislation and codes of practice from time to time in force in the performance of the Assignment and applicable to the Client’s
  • If, either before or during any Assignment, you become aware of any reason why you may not be suitable for an Assignment, you must email your (potential) client, cc’ing into the email without delay and in any event within 1 Working
  • During the term of this agreement and for a period of six years after the expiry or termination of this Agreement you shall maintain in force with a reputable insurance company legal expenses cover at an amount not less than £100,000, professional indemnity insurance of an amount not less than £100,000 (one hundred thousand pounds) and public liability insurance at an amount not less than £2,000,000 (two million pounds) to cover the liabilities that may arise under or in connection with this You shall produce to us on our request both the insurance certificate and any other documents giving details of cover and the receipt for the current year’s premium in respect of each insurance policy.
  • You must follow the instructions, recommendations and guidance provided in the Tutor How to Work Manual, which forms part of this If in our opinion you do not properly comply with the Tutor How to Work Manual, we may terminate our services to you under this Agreement by giving you written notice.
  • At all times during this Agreement you:
    • must, preferably immediately once it has been agreed with the Client and in any event within one working day of such agreement, provide to the Client by email (with a copy to us) confirmation of any changes in or of the suspension of any Tutoring This requirement includes, without limitation, any changes to any tutoring sessions, increases or decreases in your agreed hours or rate of pay for your Tutoring Services, or any other material change or as otherwise prescribed in the Tutor How to Work manual;
  • notwithstanding your obligation under sub-Clause 5.6.1, you must inform us immediately by email if you suspend or cease to perform any Tutoring Services to any Client;
  • will be responsible for all planning and preparation of your Tutoring Services delivered to any Student in accordance with the Student’s needs and the provision of any related materials to the Student;
  • will discuss the planning and preparation of your Tutoring Services and any feedback, assessments and reports, or other required details or documentation with the Client before and during the delivery of your Tutoring Services to a Student;
  • must use your best endeavours to reply to all communications from us or any Client within one working day;
  • will, when requested by us, provide to us feedback (verbal and/or written including email and text), as to the general nature of any session, student, or Client so that we can manage and maintain the relationship with the Client and others;
  • must provide us with a suitable profile and/or curriculum vitae to be published at our discretion on our website and/or other media and/or to be sent to Clients, and when requested from time to time verify that the content of this remains accurate, up to date, and is free from any material omission;
  • will have access to your profile on our website under our terms and conditions of use as published on our website from time to time;
  • must not change your profile photo without our written consent, or at any time include on your profile your surname or other such details as would allow you to be identified;
  • comply with the Safeguarding Policy annexed to this Agreement as Annexure 2 as amended by us from time to time; and
  • must at all material times act in good faith towards us;
  • You confirm, declare and agree that:
    • you are an independent self-employed individual and that you have performed a relevant employment status check using HMRC’s online employment status checker at the following URL:
    • the information you have supplied for the purposes of sub-clause 5.7.1 was in respect accurate and complete and contained no false or misleading information;
    • we will fully rely on your confirmations under this sub-Clause 5.7 concerning your self- employed status for the purposes of providing our services to you under this Agreement and, based on such reliance by us, you further confirm, declare and agree that we may advise your self-employed status to the Client who shall in turn be entitled to fully rely on such advice from us in respect of your delivery of Tutoring Services;
    • you will inform us and the Client in writing as soon as possible if at any time there is any change in your employment status; and
    • any and all information you provide to us concerning yourself at any time during this Agreement is valid, accurate, truthful and does not contain any misleading details or any material

6. Payment for your Tutoring Services

  • The Tutor How to Work manual sets out amongst other matters:
    • the recommended rates of pay for Tutoring Services;
    • the recommended way of providing details of the rates of pay for Tutoring Services along with details of the Candidate Fee to the Client;
    • the recommended invoicing process; and
    • the recommended fee payment and collection
  • You will be paid by the Client for:
    • all Tutoring Services that you provide in accordance with the rate or rates that are agreed between you and the Client; and
  • all other costs and expenses agreed with the Client including travel time, travel or other expenses as agreed with a Client.
  • A Client for whom you perform your Tutoring Services will be solely and exclusively responsible for paying you your fees and any other agreed costs and/or
  • In respect of all your Tutoring Services delivered pursuant to an Introduction made under the terms of this Agreement:
    • you will be responsible for ensuring that the correct fee is charged to all Clients;
    • you will responsible for invoicing and collecting your fees from all Clients;
    • you will provide a copy of any invoice you raise to a Client by cc’ing into any email when sending an invoice to a client;
    • you will be responsible for agreeing with a Client any other specific invoicing requirements they may have, for example some local authorities may request payment through a third party provider (e.g. tutor cruncher);
    • we have no responsibility or liability to pay you any fees or other costs in respect of your Tutoring Services if a Client declines or fails to pay you;
    • you are fully responsible for paying all income tax and any other taxes or deductions including National Insurance and/or VAT in respect of all fees that you are paid for your Tutoring Services;
    • we are unable to collect or retain any fees on your behalf from any Client and we have no responsibility or liability for the payment of any taxes including National Insurance in respect of your Tutoring Services; and
    • you will follow the recommended procedures set out in the Tutor ‘How to Work’ manual which may be amended from time to time, and notify us in writing if you are unable to do so for any reason.
  • In the absence of agreeing the terms of your engagement or other payment terms with a Client, you will not be entitled to receive payment for time spent not working on an Assignment, whether in respect of holidays, illness or absence for any other reason.

7. Termination

  • We or you may end this Agreement at any time by written notice to the
  • Without prejudice to sub-Clause 1, we may decide to terminate this Agreement if you have failed to comply with any one or more of its terms including anything set out in the Tutor How to Work manual.
  • If we terminate this Agreement we shall not be liable to you for any loss or damage that you may suffer or incur as a direct or indirect result of such
  • Termination under clause 1 will be without prejudice to any accumulated rights or obligations at the date of termination of the Agreement, and/or any right that we have to charge any Client a Candidate Fee in respect of any continuing Tutoring Services.

8. Intellectual Property, Privacy and Cookies

As a user of our website you are bound by all of our published terms and conditions and our policies all of which can be read and accessed via the following link:

9. Warranties and indemnities

  • Notwithstanding any other provision in this Agreement, you warrant and agree that:
    • the information supplied to us for the purposes of providing our services to you is comprehensive and correct at the time it is sent;
    • you will advise us in writing without delay if any of the information you have provided to us changes or proves to be inaccurate, this includes change of address;
    • you have the experience, skills, training, qualifications and any authorisation which the Client has specified it considers are necessary for the Tutoring Services, or which are required by law or any professional body for you to possess in order to perform the Tutoring Services in an Assignment that is offered to you by us;
    • you are not prevented by the terms of any other agreement, arrangement or restriction (such as a restriction in favour of another employment agency, employment business or a client) from performing any of your obligations under this Agreement or to a Client in an Assignment offered to you or accepted by you pursuant to this Agreement; and
  • you have the right to live and work in the United Kingdom, or any other territory in which you provide services, and are not subject to any conditions regarding the right to live and work in the United Kingdom that may have an adverse effect on your ability to perform your obligations under this Agreement or to perform any
  • In consideration of our provision of our services to you and the terms of this Agreement, you agree to indemnify us and will keep us fully indemnified from and against any and all actions, awards, claims, complaints, costs, debts, demands, expenses, fines, liabilities, losses, outgoings, penalties or proceedings, including legal and other professional fees and expenses, which we may suffer, sustain, incur, pay or be put to arising from or in connection with:
    • your Tutoring Services;
    • any failure by you to comply with any of your obligations under this Agreement;
    • any negligent or fraudulent act or omission by you;
    • any employment-related claim brought by you in connection with this Agreement or any

10. No partnership

Nothing in this Agreement constitutes, or will be deemed to constitute, a partnership , joint venture or employment relationship between us and you and nor does it constitute either of us the agent of the other or authorise either of us to make or enter into any commitments for or on behalf of the other.

11. Entire agreement

This Agreement including its Schedules and the Tutor ‘How to Work’ manual constitutes the entire and only legally binding agreement between us and you and supersedes any previous understandings, arrangements, representations, negotiations or agreements between us and you whether oral or in writing.

12. Modification and severance

  • We may update this Agreement and the Tutor ‘How to Work’ manual from time to time for legal, regulatory or other reasons and if we do so we shall send you an email detailing the
  • If you do not agree to be bound by any modified terms and conditions we introduce, you must immediately cease using our services upon publication of the modification and inform us of this via email,
  • This Agreement as modified in accordance with this Clause 12 shall represent the entire agreement between us and you, and it supersedes all previous agreements, terms, conditions, representations or claims which may have been made or agreed upon between them.
  • If one or more of the provisions of this Agreement is found to be unlawful, invalid or otherwise unenforceable, that / those provisions shall be deemed severed from the remainder of this Agreement. The remainder of this Agreement shall be valid and enforceable

13. Third party rights

The Contracts (Rights of Third Parties) Act 1999 will not apply to this Agreement and no person other than you and us will have any rights under it.

14. Notices

  • Subject to any specific requirements set out in these terms and conditions any notice or other communication (collectively ‘Notices’) to be given under this Agreement will be deemed to be duly given by either party if:
    • sent by first class post addressed to the other party at (in the case of a Notice to us) our registered office for the time being or (in the case of a Notice to you) your last known address; or
    • given personally to (in the case of a Notice to us) Joanna Gibbs (director) or (in the case of a Notice to you) to you; or
    • sent by electronic mail to the company email address in the case of a Notice to us and your email address as notified in writing to us from time to
  • Any such Notice or communication will be deemed to have been received:
  • if sent by first class post, 48 hours (or, if sent to or from a place outside the United Kingdom, seven days) after the time of posting and, in proving service, it will be sufficient to prove that the envelope containing such Notice was properly addressed, stamped and put in the post;
  • if sent by email, 24 hours after

15. Force Majeure

Neither of us shall be liable for any failure or delay in performing any of our respective obligations under this Agreement where such failure or delay results from any event, cause or circumstance that is beyond the reasonable control of either of us. Such event, cause or circumstance includes, but is not limited to: power failure, Internet Service Provider failure, industrial action, civil unrest, fire, flood, storms, earthquakes, epidemic, pandemic or other natural physical disaster, acts of terrorism, acts of war, governmental action or any other similar or dissimilar event that is beyond the control of either of us.

16. Liability

  • We shall not be liable to you for any of the following:
    • the loss of any information, data, curriculum vitae or any other materials submitted to us by you;
    • any errors or inaccuracies present in the information presented to you including, but not limited to, vacancy advertisements;
    • your failure to secure Assignment with any Client whether caused by our failure or negligence, our employees or agents, or any other cause;
    • any loss or damage of any kind, howsoever caused arising out of the negligence, misconduct, dishonesty, breach of faith or breach of contract on the part of any Client; and
    • Any loss or damage of any kind, howsoever caused arising out of any material submitted to us by you.
  • Insofar as is permitted by law, we make no representation, warranty, or guarantee that our services will meet your requirements or expectations, that they will be fit for a particular purpose, that success or any other specific results may be achieved including without limitation obtaining an Assignment.
  • Nothing in these Terms and Conditions shall exclude or otherwise restrict our liability either for death or personal injury arising out of our negligence or for

17. Confidentiality

  • You irrevocably undertake that you will not at any time during this Agreement and after its termination disclose to any person any confidential information concerning our business except with our prior written
  • All documents and other records (in whatever form) containing confidential information supplied to or acquired by us from you shall be deleted on termination of this Invoices, receipts and other financial and transactional records between us and you, or any other documents we may be entitled to retain for a legitimate reason under the provisions of any data protection legislation then in force.
  • For the purposes of this Clause 17 “confidential information” means information relating to our business, our management systems, our finances, any of our transactions and/or those relating to any of our Clients, and “confidential information” includes any of our trade secrets (including formulae, computer programs, processes, methods, inventions, technical data, databases, know-how, training techniques, marketing data, operating procedures, policies and practices and designs) or any other information relating to our business or to any of our Clients, suppliers, agents or distributors and any information which is identified to you by us as being confidential or secret in nature or which ought reasonably to be regarded as confidential any information.

18. No automatic waiver

  • No failure or delay by a party to exercise any right or remedy provided under this Agreement or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or
  • No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.

19. Applicable law and jurisdiction

The validity, construction and performance of this Agreement, and any claim, dispute or matter arising under or in connection with it or its enforceability, will be governed by and construed in accordance with the law of England. Each party irrevocably submits to the exclusive jurisdiction of the courts of England over any claim, dispute or matter arising under or in connection with this Agreement or its enforceability or the legal relationships established by this Agreement.


                                                                       TUTORING SERVICES                                                                      


Services provided by the 1:1 tutors include:

  • Private home tuition;
  • Online tuition;
  • EOTAS packages;
  • Home schooling;
  • Holiday tuition;
  • International

Needs and Diagnosis of Students, also available here

Many of the tutors are highly-experienced specialists and can provide bespoke and engaging 1:1 sessions for children with SEN and including those with:

  • Specific English and literacy needs including writing, reading, spelling;
  • Specific Maths and numeracy needs;
  • Anxiety, low self-esteem and confidence issues;
  • Autism/ ASD (including high-functioning);
  • Mental health, social and emotional difficulties;
  • Working memory difficulties;
  • Processing difficulties;
  • PDA (demand avoidance);
  • Behavioural challenges;
  • ADHD/ ADD;
  • Social communication and interaction needs;
  • Down’s Syndrome;
  • Dyslexia;
  • Dyspraxia;
  • Focus and attention challenges;
  • Study skills and exam technique difficulties;
  • Sensory and/or auditory processing disorder;
  • Organisation and planning challenges;
  • Cerebral palsy;
  • Brain injuries;
  • Complex needs including medical needs;
  • Other SEN and additional

Location: Most of the tutors are based in London and surrounding areas. Unless otherwise agreed, tutors can provide online sessions to students who live outside of London.


                                                                     INTRODUCTION EMAILS                                                       


The content of Introduction Emails will depend on whether the client is seeking to appoint a specific tutor, or we are sending the Client introduction to multiple Candidates. An example of the information contained in both types of Introduction Emails are set out below;

  • Non-tutor Specific Introduction Email to Candidates:

Dear Candidate,

We have received an enquiry from a prospective client, whose details and requirements are set out below;

[Note: Please note we will endeavour to provide you with as much information as possible regarding the new job role, and this will typically seek to include, but will not always include, and is not limited to including, the following]

  • Identify of the Client (specific provided when Tutor introduced to Client);
  • The position to be filled including any experience, training, qualifications or other requirements that the job seeker should have;
  • Whether the role is to start immediately, as soon as possible or at a certain date;
  • Age or school year of Student;
  • The main requirements of the Client and Student, including any subjects;
  • The main targets, intended outcomes and objectives of the sessions;
  • Details about any diagnosis or needs of the Student, if applicable
  • Location of sessions;
  • Days and hours of work;
  • Any known health or safety risks, including behavioural needs and what steps the Client has put in place to control or remove these risks;
  • The day and time by which you should reply to our email so that we can consider your interest in the role;
  • Information and details about what your profile, CV/ cover letter should include to indicate how you meet the needs of the Student;
  • The duration of the role, if applicable;
  • Any mention by the Client regarding rates of pay or other expenses they are willing to pay;
  • Intervals of pay, i.e. relaying discussions with the Client regarding whether the Tutors will be paid in advance for the initial session and that Tutors will then get paid on a monthly basis. Notwithstanding this, it will be for the Tutors to agree with their Client the terms of payment, if they would prefer to be paid in arrears or in advance for their monthly sessions;
  • Notice period the Client is proposing, e. discussions about the notice period that the Client will give the Tutor, or Tutor will give the Client.
  • Whether the role will be paid for privately by a family, or whether you will receive payment from a LA, personal budget via a LA, school or other individual or organisation

The details and information above have been provided to us and discussed with the Client. Whilst we have endeavoured to provide you with as much information as possible and consider this to be accurate when we have emailed you as the Tutor, it is your responsibility to confirm all details and to ask any further questions as you deem relevant or necessary.

Kind regards


  • Specific Introduction to Candidates: Dear ………………………..

We have received an enquiry from a prospective client, who is interested in instructing you as a Tutor. The contact details and requirements of the client are set out in the email further below.


[Note: Please note we will endeavour to provide you with as much information as possible regarding the new job role, and this will typically seek to include, but will not always include, and is not limited to including, the following]


  • Name of the Client;
  • Contact details of the Client, including email address and phone number;
  • Postcode;
  • Message provided by the Client who is requested to provide information about the Student’s diagnosis and needs, number of sessions per week, subjects and other information.

The details and information above have been provided to us and discussed with the Client. Whilst we have endeavoured to provide you with as much information as possible and consider this to be accurate when we have emailed you as the Tutor, it is your responsibility to confirm all details and to ask any further questions as you deem relevant or necessary.

Kind regards, SENsational Tutors Ltd


Safeguarding Children and Vulnerable Young Adults Policy and Procedure


SENsational Tutors Ltd (“SENsational Tutors”) recognises that the welfare of children and young adults is paramount and that it has a responsibility to safeguard and promote the welfare of the children and young people.

All children and young adults, regardless of age, disability, gender, racial or ethnic origin, religious belief and sexual identity have a right to be treated with care, respect and dignity.

The welfare of the child or young person is the paramount consideration.

Our ambition is to help children and young adults to unlock and fulfil their potential in a safe and caring environment. SENsational Tutors is committed to safeguarding practises and procedures that protect children and young adults from harm or distress.

We take safety concerns very seriously and will always act in the best interests of the child.

We recognise that any procedure is only as effective as the ability and skill of those who operate it. SENsational Tutors is committed to:

  • Proper recruitment processes;
  • Clear processes for recognition and responding to concerns; and
  • Working together with parents, carers and agencies to ensure that the needs and welfare of all remains paramount.


The purpose of this policy is to:

  • Safeguard and promote the welfare of all the children and young adults with whom SENsational Tutors works, regardless of their age, disability, gender, racial or ethnic origin, religious belief and sexual identity, socioeconomic background or other;
  • Enable those engaged by, employed by or working through SENsational Tutors to safeguard and promote the welfare of children and young vulnerable young adults and protect them from harm, discrimination or degrading treatment; and
  • Respect the wishes, rights and feelings of the children and young

This policy applies to all who are employed, engaged by or working through SENsational Tutors.


In the UK, safeguarding means protecting peoples’ health, wellbeing and human rights, and enabling them to live free from harm, abuse and neglect1. We understand it to mean safeguarding people, including children and at-risk vulnerable young adults.

It is the responsibility of everyone at SENsational Tutors to promote the safety of the children and young people we work with and to protect the child’s or the young person’s welfare as the key priority.


Everyone who is employed, engaged by or working through SENsational Tutors will be provided with a copy of this policy and will be required to sign to say that they have received, read and understood the policy.

1 NHS ‘What is Safeguarding? Easy Read’ 2011

Legal framework

The practices and procedures within this policy are based on the principles contained within UK legislation and Government Guidance. They take the following into consideration:

  • Human Rights Act of 1998
  • Children Act 1989
  • Sexual Offences Act of 2003
  • Children Act 2004
  • Serious Crime Act 2015
  • Working Together to Safeguard Children 2018
  • Keeping Children Safe in Education 2018
  • Data Protection Act 2018


The following definitions are referred to in this policy;

Child 2:

In England, Northern Ireland and Wales, a child is someone under the age of 18 whether living with their families, in state care, or living independently (Working Together to Safeguard Children 2018). This generally applies in Scotland but in some cases, for example for parts of the Scottish Child Protection Process, it will be 16.

Vulnerable young adults:

Individuals aged 18 or over who are considered vulnerable due to having;

  • a substantial learning or physical disability;
  • a physical or mental illness or mental disorder, chronic or otherwise, including an addiction to alcohol or drugs;
  • or, a significant reduction in physical or mental

Safeguarding and promoting:

Protecting children and vulnerable young adults from maltreatment, preventing harm to children’s and vulnerable young adults’ health or development; ensuring children and vulnerable young adults grow up with the provision of safe and effective care; and taking action to enable children and vulnerable young adults to have the best outcomes.

Safeguarding concern:

When there is information that a child, vulnerable young adult or an adult at risk has been harmed, or is at risk of being harmed, by their own or someone else’s behaviour.

Safeguarding allegation:

Where anyone engaged, employed by or working through SENsational Tutors has:

  • Behaved in a way that has harmed a child or an adult at risk, may have harmed a child or an adult at risk, or behaved in a way that might lead to a child or an adult at risk being harmed;
  • Possibly committed or is planning to commit a criminal offence against a child or an adult at risk or related to a child or an adult at risk, or;
  • Behaved towards a child or an adult at risk in a way that indicates they are or would be, unsuitable to work with children or vulnerable young adults at risk.

2 Defined by the Children Act 1989

Abuse of Trust:

The Sexual Offences (Amendment) Act 2000 Section 3 created the offence of abuse of trust. It is an offence for a person aged 18 or over to have sexual intercourse with a person under 18 or to engage in any other sexual activity with, or directed towards such a person if in either case, that person is in a position of trust in relation to the under 18-year-old. This applies even if the relationship is consensual.

A person aged 18 or over (“Person A”) is in a position of trust in relation to a person under that age (“Person B”) if any of four conditions are satisfied. One relates to the education field and is as follows: “Person A” looks after persons who are under 18 and are receiving full-time education in an institution and “Person B” is receiving such education within that institution. It is a defence to show the person charged did not know, or could not reasonably have known, that the other party was a person in relation to whom he or she was in a position of trust.

Whilst this legislation does not apply to SENsational Tutors if any person engaged, employed by or working through SENsational Tutors breaches the principles of this legislation, this will be viewed as a breach of this policy.

Abuse (3):

A form of maltreatment of a child. Somebody may abuse or neglect a child by inflicting harm or by failing to act to prevent harm. Children may be abused in a family or in an institutional or community setting by those known to them or, more rarely, by others. Abuse can take many forms and can take place wholly online, or technology may be used to facilitate offline abuse. The possible Types of Abuse are set out in Appendix B.

Poor practice:

Sometimes, concerns may relate to poor practice, where an adult’s or another young person’s behaviour is inappropriate and may be causing distress to a child or young person. In the application of this policy, poor practice includes any behaviour that contravenes the principles of this policy. Where poor practice is serious or repeated this could also constitute abuse and should be reported immediately.

Examples of poor practice towards children, which should never be sanctioned include:

  • use of excessive, physical or humiliating punishments;
  • failure to act when you witness possible abuse or bullying or other safeguarding issues;
  • spending excessive amounts of time alone with young people away from others;
  • whilst not engaged in tutoring, inviting or allowing a young people into your home where they will be alone with you;
  • engaging in rough, physical or sexually provocative activity;
  • allowing young people to use inappropriate language unchallenged;
  • making sexually suggestive comments even in fun;
  • reducing a person to tears as a form of control;
  • allowing allegations made by a young person to go unchallenged, unrecorded or not acted upon;
  • doing things of a personal nature for young people that they can do for


Designated Safeguarding Lead.


This policy applies to all children and vulnerable young adults. The aim of these procedures is to detail how SENsational Tutors and anyone engaged, employed by or working through SENsational Tutors should respond if:

3 Working Together to Safeguard Children 2018

  • they suspect that a child or young adult is suffering abuse;
  • a child or young adult makes a disclosure or reports that they, or someone else, has been abused;
  • the behaviour of an adult or child towards a child or young adult gives them cause for concern;
  • they identify a breach of this

This policy outlines the behaviour expected of anyone engaged, employed by or working through SENsational Tutors when they are engaging with children and young adults.

All those engaged, employed by or working through SENsational Tutors have a responsibility to be alert to the fact that children and young adults may be abused and that those engaged, employed by or working through SENsational Tutors MUST report safeguarding concerns. This process is summarised in Appendix C.

Even for those experienced in working with child abuse, it is not always easy to recognise a situation where abuse may occur or has already taken place. SENsational Tutors recognises that all engaged, employed by or working through it are not experts in such recognition. SENsational Tutors therefore expects all those engaged, employed by or working through it to report any concern they may have about the welfare of a child or young adult immediately with the applicable local authority or DSL.

By following the four simple safeguarding principles of recognising, respond, report and record, SENsational Tutors and those engaged, employed by or working through SENsational Tutors can keep those children and young adults who may be at risk of abuse safe from harm.


Signs and indicators of abuse and Neglect

We should all be alert for the signs and indicators that children and vulnerable young people who interact or engage with those engaged, employed by or working through SENsational Tutors may be suffering abuse.

Indicators that a child may be being abused may include the following:

  • Unexplained or suspicious injuries such as bruising, cuts or burns, particularly if situated on a part of the body not normally prone to such injuries;
  • An injury for which the explanation seems inconsistent;
  • The young person describes what appears to be an abusive act involving him/her;
  • Someone else (a young person or adult) expresses concern about the welfare of another;
  • Unexplained changes in behaviour (e.g. becoming very quiet, withdrawn or displaying sudden outbursts of temper, changes in educational progress);
  • Inappropriate sexual awareness;
  • Engaging in sexually explicit behaviour;
  • Sudden or unusual distrust of vulnerable young adults, particularly those with whom a close relationship would normally be expected;
  • Having difficulty in making friends;
  • Being prevented from socialising with other young people;
  • Displaying variations in eating patterns including overeating or loss of appetite; or a sudden weight change;
  • Becoming increasingly dirty or

It should be recognised that this list is not exhaustive and the presence of one or more of the indicators is not proof that abuse is actually taking place. For example, a family bereavement, which could cause some of the changes listed above. A good working relationship with parents, guardians and other individuals or institutions will help to identify any other concerns that a child or young person may be experiencing.


It is always difficult to hear about or witness harm or abuse experienced by a child or young adult. The following points will be helpful for both you and the child should they choose to disclose abuse to you:

  • Stay
  • Listen carefully to what is said and try not to
  • Find an appropriate point early on to explain that it is likely that the information will need to be shared with others – do not promise to keep secrets.
  • Allow them to continue at their own
  • Ask questions for clarification only and avoid asking questions that suggest an answer (leading questions).
  • Reassure them that they are not to blame and have done the right thing in telling you. If the concern is serious explain that you will need to get support from other people to help keep the child safe. This must be shared even if the child doesn’t want you to tell anyone else.
  • Tell them what you will do next and with whom the information will be shared. If they are adamant that they do not wish the information to be shared, explain that you will have to tell the DSL and that it will be discussed further with them.
  • Be aware of the possibility of forensic evidence if the disclosure relates to a recent incident of physical harm or injury and try to protect any supporting materials e.g. bedding or clothing.

Report the disclosure to the DSL immediately (or where this is not possible, at the earliest opportunity) and in accordance with this policy.

Where you are unable to contact the DSL, or you would prefer to direct your concern somewhere else, advice can be sought from:

  • the Local Authority Children Use the website to find the Local Authority Services for your area.
  • the NSPCC Helpline (0808 800 5000
  • Local Police – Telephone 101 for non-emergency referrals and 999 for emergency

Where the concern or allegation is about someone engaged, employed by or working through SENsational Tutors, this just like all other concerns must be reported to local authority or the the DSL. If the DSL considers the concern to be serious, for example potentially child abuse or a crime, they must report the incident to the police.

When a safeguarding concern or poor practice has been identified concerning a specific child or young adult, the parents/guardians/carers of that child should be notified (unless informing them will put the child or young adult at further risk). Where the DSL has reported the incident to the statutory authorities, advice should be sought from them regarding this duty before notifying the parents/guardians/carers.


Remember it is not the responsibility of those engaged, employed by or working through SENsational Tutors or anyone assisting in their activities with children, to decide if child abuse is occurring, but it is their responsibility to act on any concerns by reporting them.

Report concerns that you have to the local authority or DSL. This includes seeking advice on how to complete the SENsational Tutor’s Safeguarding Report Form (see appendix D).

Safeguarding concerns MUST be reported immediately (or where this is not possible at the earliest opportunity) so that the report can be assessed, and action taken to protect the person involved. If any person is at immediate risk of harm or requires medical attention, the emergency services should be contacted immediately by telephoning 999.

If a member of the public, parent/guardian, police or Local Authority Services reports a safeguarding concern to SENsational Tutors, the matter must be referred to the DSL for assessment no later than the next working day.

If for any reason the DSL cannot be contacted, the following organisations can be contacted for advice:

  • Concern about a child – You should contact the Local Authority Children Services. Use the website to find the Local Authority Services for your area.
  • the NSPCC Helpline (0808 800 5000
  • Local Police – Telephone 101 for non-emergency referrals and 999 for emergency


It is important that you keep an accurate written record of any safeguarding concern you have or someone raises with you. Your written record must:

  • be made as soon as possible after the event/concern is raised;
  • contain the date, time, people present, anything said (verbatim if possible);
  • detail the behaviour and demeanour of the person disclosing the safeguarding issue;
  • detail any action you have taken (for example how you have reduced risk or whether you have referred the matter to the DSL);
  • be a factual account of what has happened;
  • be accurate and

Do not record any opinion about what has happened. You are not there to judge or ascertain whether what you are being told is correct.

You can choose to record your concern(s) on SENsational Tutor’s Safeguarding Report Form (Appendix D). Once you have recorded your concerns you should sign and date the report or record the date and time the concern was recorded on the report.

All Safeguarding Reports must be emailed to:

Confidentiality and sharing information

Effective and timely sharing of information is essential for the early identification of a child or young adult’s needs and to ensure that the most appropriate services are provided in order to keep them safe.

Those with concerns should be proactive in sharing information as early as possible to help the DSL identify, assess and respond to risks or concerns about the safety and welfare of children.

Fears about sharing information must not be allowed to stand in the way of the need to promote the welfare and protect the safety of children and young adults, which must be the paramount concern always. The Data Protection Act 20184 and/or the General Data Protection Regulations 2018 do not prevent you from sharing information in relation to safeguarding.

You should not assume that someone else will pass on information that you think may be critical to keeping a child safe.

4 The Data Protection Act 2018 contains ‘safeguarding of children and individuals at risk’ as a processing condition that allows practitioners to share information. This includes allowing practitioners to share information without consent, if it is not possible to gain consent, it cannot be reasonably expected that a practitioner gains consent, or if to gain consent would place a child at risk

Those engaged, employed by or working through SENsational Tutors should aim to gain consent to share information but should be mindful of situations where to do so would place a child or young adult at increased risk of harm.

Information may be shared without consent if the DSL or another person has reason to believe that there is a good reason to do so and that the sharing of information will enhance the safeguarding of a child or young adult in a timely manner. When decisions are made to share or withhold information, this should be recorded, along with the information and why.

Where the DSL is contacted information should not be shared with any external organisation without the DSL’s consent, except in cases where there is a risk of immediate or serious harm and an emergency referral is necessary. The DSL will manage the process of sharing information with the police, local authority services and/or any third-party organisation as appropriate.

Information should be kept confidential and should only be shared with the DSL. If there is any doubt about whether to share information or whom to share it with, the DSL should be contacted for advice by telephoning or emailing the following before disclosing any information:

Designated Safeguarding Lead: 07497 139794 /

Action by the DSL if contacted

The DSL will manage the safeguarding process and respond to any safeguarding concern. Their role is not to investigate the concern reported or to make judgements about the individuals or allegations involved but to ensure that appropriate referrals are made to statutory agencies and effective internal action is taken to keep people safe.

When a safeguarding concern has been reported, the DSL will:

  • Assess the information received;
  • Identify any risks to individuals contained within the report;
  • Decide if immediate action is needed to remove, reduce or control the risks identified;
  • Take such action if it is required;
  • Decide whether the information in the safeguarding concern constitutes a safeguarding allegation against anyone employed, engaged by, or working through SENsational Tutors Ltd;
  • Decide whether a referral to the police and/or Local Authority Services is required;
  • Decide what further action by SENsational Tutors and/or the Tutor/s may be needed for the management of the investigation.

When a safeguarding concern is raised the DSL will determine what action is needed. The action taken may include monitoring the situation, a referral to children social care or the police or taking no action. Whatever decision is taken they will record this together with a rationale, even if no further action is to be taken. A decision to take no further action, monitor, or defer a decision is taken as seriously as a decision to make a referral.

Any referrals to the local authority or other agency must be made by the DSL by the next working day, unless it is an emergency, or they consider it better for another person to make the referral and report back.

Any referrals to the local authority or other agency must be followed up in writing within 48 hours and feedback received/sought within three working days of having made the referral to check what action is being taken. It is the responsibility of the DSL to ensure this takes place and to ensure that comprehensive records are maintained.

Each local authority has a process for receiving referrals and the DSL must use the relevant process in their area. The DSL making the referral should complete the local authority’s referral form when making a formal referral about child protection.

Escalation Policy

If, after reporting on a concern, it is evident that the local authority or other agency has not taken appropriate next steps in relation to the safeguarding concern, the DSL will determine if the matter needs escalating.

The Child Safeguarding Strategic Partnerships will have specific procedures to be followed in such instances where escalation is warranted. A record of any decisions and outcomes must be kept by the DSL.


Those engaged, employed by or working through SENsational Tutors must never:

  • Sexually abuse or exploit at risk vulnerable children and young adults;
  • Subject a child or an at risk adult to physical, emotional or psychological abuse, or neglect;
  • Engage in poor practice in relation to a child or young adult;
  • Engage in any abuse of trust in relation to a child or young

Protection from sexual exploitation and abuse

Those engaged, employed by or working through SENsational Tutors must never:

  • Exchange money, employment, goods or services for sexual This includes any exchange of assistance that is due to beneficiaries of assistance.
  • Engage in any sexual relationships with beneficiaries of assistance since they are based on inherently unequal power dynamics.

Those engaged, employed by or working through SENsational Tutor Ltd. must:

  • Contribute to creating and maintaining an environment that prevents safeguarding violations and promotes the implementation of this Policy.

Good practice

You can reduce situations for the abuse of children and young adults and help protect them and those working through SENsational Tutors by being open publicly when working with children and young adults.

You should be responsive to a child’s or young adult’s reactions. Talk to them about what you are doing and give them choices where possible.

If at any time you accidentally hurt a child or young adult, the child or young adult seems distressed in any way, appears sexually aroused by your actions, or misunderstands or misinterprets something you have doe, report any such incident as soon as possible to the DSL.


Recruitment and Training

As part of SENsational Tutors recruitment and selection process, offers of employment or engagement to positions where working with children and young people unsupervised is an expected part of the job will be subject to Disclosure and Barring Service (DBS) enhanced disclosure. This applies to persons engaged on all types contracts.

If the disclosure reveals that that they have been convicted of any offence relating to children or young people; and/or subject to any disciplinary action or sanction relating to children or young people, the candidate will not be appointed to the position.

Any decision will be recorded in writing and stored for future reference.


Procedural implementation and review:

These procedures were reviewed in June 2022.


This policy statement should be read alongside our Terms and Conditions, privacy and cookie policy.

Appendix A Key contacts

SENsational Tutors Ltd. Designated Safeguarding Lead: Joanna Gibbs Telephone: 07497 149794




Telephone: 0808 800 5000

Online form to complete: abuse/report/report-abuse-online/


Local Authority Children Services.

Use the to find the Local Authority Services for your area

Local Police

Telephone 101 for non-emergency referrals and 999 for emergency response


Appendix B Types of Abuse

Physical abuse A form of abuse that may involve hitting, shaking, throwing, poisoning, burning or scalding, drowning, suffocating or otherwise causing physical harm to a child. Physical harm may also be caused when a parent or carer fabricates the symptoms of, or deliberately induces, illness in a child.

Emotional abuse: The persistent emotional maltreatment of a child such as to cause severe and adverse effects on the child’s emotional development. It may involve conveying to a child that they are worthless or unloved, inadequate, or valued only insofar as they meet the needs of another person. It may include not giving the child opportunities to express their views, deliberately silencing them or ‘making fun’ of what they say or how they communicate. It may feature age or developmentally inappropriate expectations being imposed on children. These may include interactions that are beyond a child’s developmental capability as well as overprotection and limitation of exploration and learning or preventing the child from participating in normal social interaction. It may involve seeing or hearing the ill-treatment of another. It may involve serious bullying (including cyberbullying), causing children frequently to feel frightened or in danger, or the exploitation or corruption of children. Some level of emotional abuse is involved in all types of maltreatment of a child, although it may occur alone.

Sexual abuse: Involves forcing or enticing a child or young person to take part in sexual activities, not necessarily involving a high level of violence, whether or not the child is aware of what is happening. The activities may involve physical contact, including assault by penetration (for example rape or oral sex) or non-penetrative acts such as masturbation, kissing, rubbing and touching outside of clothing. They may also include non-contact activities, such as involving children in looking at, or in the production of, sexual images, watching sexual activities, encouraging children to behave in sexually inappropriate ways, or grooming a child in preparation for abuse. Sexual abuse can take place online, and technology can be used to facilitate offline abuse. Sexual abuse is not solely perpetrated by adult males. Women can also commit acts of sexual abuse, as can other children. The sexual abuse of children by other children is a specific safeguarding issue.

Neglect: The persistent failure to meet a child’s basic physical and/or psychological needs, likely to result in the serious impairment of the child’s health or development. Neglect may occur during pregnancy as a result of maternal substance abuse. Once a child is born, neglect may involve a parent or carer failing to:

  1. a) provide adequate food, clothing and shelter (including exclusion from home or abandonment); b) protect a child from physical and emotional harm or danger; c) ensure adequate supervision (including the use of inadequate caregivers); and/or d) ensure access to appropriate medical care or treatment It may also include neglect of, or unresponsiveness to, a child’s basic emotional needs.

Related issues:

In addition to the above categories, there are other forms of harm or abuse that should involve the notification of the police and other organisations working together to protect children. These include:


Bullying is deliberately hurtful behaviour, usually repeated over a period of time, where it is difficult for the victims to defend themselves

The damage inflicted by bullying is often underestimated. It can cause considerable distress to children, to the extent that it affects their health and development and can be a source of significant harm, including self-harm and suicide. Bullying can include emotional and/or physical harm to such a degree that it constitutes significant harm.

The four main types of bullying are:

  • Physical abuse: hitting, kicking, stabbing and setting alight including for filming with mobile telephones and theft, commonly of mobile phones
  • Verbal or mobile telephone / online (internet) message abuse (e.g. racist, sexist or homophobic name-calling or threats: this type of physical bullying may include sexual harassment
  • A mobile telephone or online (internet) visual image abuse: these can include real or manipulated images
  • Emotional abuse g. isolating an individual from the group or emotional blackmail

Child Sexual Exploitation, which can include Human Trafficking

Child sexual exploitation is a form of child sexual abuse. It occurs where an individual or group takes advantage of an imbalance of power to coerce, manipulate or deceive a child or young person under the age of 18 into sexual activity: a) in exchange for something the victim needs or wants; and/or b) for the financial advantage or increased status of the perpetrator or facilitator. The victim may have been sexually exploited even if the sexual activity appears consensual. Child sexual exploitation does not always involve physical contact; it can also occur through the use of technology (WTSC, 2018).

Criminal Exploitation

Criminal exploitation is also known as ‘County Lines’ and is when gangs and organised crime networks threaten or trick children into trafficking their drugs for them. They might threaten a young person physically or they might threaten the young person’s family or friends. The gangs might also offer something in return for the young person’s cooperation, this could be money, food, alcohol, drugs, clothes and jewellery, or improved status.

Gangs target vulnerable children who are homeless, living in care, or trapped in poverty. These children are unsafe, or unable to cope, and the gangs take advantage of this.

Hate crimes

Hate incidents and hate crime are acts of violence or hostility directed at people because of who they are or whom someone thinks they are. For example, it includes being verbally abused by someone in the street because of disability or sexual orientation.

Female Genital Mutilation

Female genital mutilation (FGM) is the partial or total removal of external female genitalia for non- medical reasons. It is also known as female circumcision or cutting. Religious, social or cultural reasons are sometimes given for FGM. However, FGM is child abuse. It is dangerous and a criminal offence. There are no medical reasons to carry out FGM. It does not enhance fertility and it does not make childbirth safer. It is used to control female sexuality and can cause severe and long-lasting damage to physical and emotional health.

Domestic Violence & Abuse

The cross-Government definition of domestic violence and abuse are any incident of controlling, coercive, threatening behaviour, violence or abuse between those aged 16 or over who are, or have been intimate partners or family members regardless of gender or sexuality. The abuse can encompass, but is not limited to:

  • psychological
  • physical
  • sexual
  • financial
  • emotional

Honour Based Violence

So-called ‘honour-based’ violence (HBV) encompasses incidents or crimes which have been committed to protect or defend the honour of the family and/or the community, including female genital mutilation (FGM), forced marriage, and practices such as breast ironing. Abuse committed in the context of preserving ‘honour’ often involves a wider network of family or community pressure and can include multiple perpetrators. It is important to be aware of this dynamic and additional risk factors when deciding what form of safeguarding action to take. All forms of HBV are abuse (regardless of the motivation) and should be handled and escalated as such. Professionals in all agencies, and individuals and groups in relevant communities, need to be alert to the possibility of a child being at risk of HBV or already having suffered HBV.

Forced Marriage

A Forced Marriage (as distinct from a consensual “arranged” marriage) is defined as one which is conducted without the valid consent of both of the parties and where duress is a factor. Duress includes both physical and emotional pressure and cannot be justified on religious or cultural grounds. Forced marriage is child abuse and can put children and young people at risk of physical, emotional and sexual violence including rape. Forced marriage can have a negative impact on a child’s health and development (Forced Marriage Unit, 2018).

Appendix C Safeguarding Concern – Process

 Those engaged or employed by SENsational Tutors has a concern about a child.

Is the child in immediate threat of harm or need urgent medical treatment?

If yes, dial 999

Notify local authority, police (dial 101) or DSL.

Appendix D Safeguarding Report Form

You must report any safeguarding concern to the DSL or local authority by telephone as soon as possible and at the latest by the next working day.

Complete as much detail as possible. For advice completing this form please contact the DSL. If a child or adult is at immediate risk of harm or needs medical attention, contact the emergency services on 999.

Part 1. Details of the child/ren or adult at risk


Age: Date of Birth:
Telephone if applicable: Email if applicable:
Additional needs (e.g. disability, language is spoken, interpreter required):  
Parent or Carer(s) name(s) and contact telephone number:  
Any other relevant information  


Part 2. Where relevant details of person at SENsational Tutors about whom the allegation has been made, or concern has been raised about.


Age and Date of Birth: Role:
Home Address: Contact Telephone and/or email:


Part 3. Your details (the person making the report)


Your name: Your role:


Your contact telephone number: Your email address:
Date and time you are making a report: Date and time you first received information or identified a concern:


Part 4. Safeguarding Report


Are you reporting your own concerns or responding to concerns raised by someone else?
If responding to concerns raised by someone else please provide their name, role and contact:
Please add any other relevant information known about the family/child/adult at risk circumstances:
Referral Background: When was the referral made, by whom, in what form?
Concern Raised/Allegation: What is the allegation, or the nature of the concern raised? Include as much detail as possible:
Has the child or adult at risk given an account of what happened? (e.g. of any incident, injury, disclosure, behaviour) (give details):
Please provide details of the person alleged to have caused the incident/injury if known (e.g. names(s) /address/ incident address /relationship to child or adult at risk etc.)


Please provide details (name, role contact details if known) of any witnesses to the incident/concerns:


Part 5. Actions Taken


State any risk of immediate danger:  
Identify any action taken already,

e.g. contact with police, children’s

Referred to:
services etc. Provide full details. Local Authority ☐
  Police ☐
  Social Services ☐
  DSL ☐
  Other ☐
Is the child/children/adult at risk or family/carer or accused person aware that a report has been made, and provide full details. Child/ren or adult at risk ☐


Family or carer ☐


Accused person ☐

Any known previous history of concerns or abuse or allegations:  
Any further information or comments:  



Thank you for your report.


Please email this form to

To be completed by the DSL:


Date & time Name Notes


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